ServiceM8 Phone 3.0.2
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Free Version
Publisher Description
A smarter phone system for trade contractors & services. Take & action client calls efficiently, professionally, anywhere. See which client is calling and their job history. Convert recent calls & voicemails to new jobs. Simplify call diversion after hours. Route business calls to multiple staff, simultaneously. Transfer between staff. Record & transcribe calls, and more.
ServiceM8 Phone extends the power of your ServiceM8 job management with a smart cloud phone system, enabling you to provide great customer experiences, streamline phone call workflows, and drive productive outcomes from phone enquiries.
Provide next-level customer service
With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.
Make calls more efficient & productive
Streamline phone call workflows, actions and outcomes. Open the client’s active ServiceM8 jobs, create a new job directly from an active or recent call, or record a Call Summary to an existing job’s Diary.
Work remotely
Route business calls to multiple staff members, simultaneously. Staff can make & receive calls from anywhere on iPhone, iPad, or online through the ServiceM8 dashboard & Chrome extension.
Give clients a single point of contact
Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.
Gain visibility of phone calls across the business
See incoming calls, missed calls and voicemails from anywhere.
Simplify after-hours call diversion
Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.
Enhance team communication & call handling
Quickly call other team members in the business, and efficiently transfer clients on the line to another staff member, from anywhere.
Record & transcribe calls
Improve quality assurance and job history with call events, durations, recordings and transcripts automatically saved to the ServiceM8 job card they’re related to.
Manage enquiries efficiently
Text a booking form to a caller in a few taps while they’re on the line, so they can enter their own details and submit the enquiry online, arriving in your ServiceM8 Inbox.
ServiceM8 Phone is a companion app to ServiceM8 job management software. A ServiceM8 account configured with ServiceM8 Phone is required in order to log in to the ServiceM8 Phone app.
Mar 5, 2024
Version 3.0.2
Minor fixes and improvements
About ServiceM8 Phone
ServiceM8 Phone is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops ServiceM8 Phone is Eroldawn Pty Ltd. The latest version released by its developer is 3.0.2.
To install ServiceM8 Phone on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-03-05 and was downloaded 3 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the ServiceM8 Phone as malware if the download link is broken.
How to install ServiceM8 Phone on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the ServiceM8 Phone is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After ServiceM8 Phone is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
